You Do Not Want This Card.

Ive had this card for 3 years and it has been nothing but a headache and a hassle the entire time. Customer service is a joke. There are a few good and helpful reps but most are not customer service oriented or seem very intelligent for that matter. A few things they have done to make me feel this way: after someone tried to use my card in a different state (fraud) I was told by customer service that my card was fine and I did not need a replacement. Ha! Really ? How is it fine? Someone fraudulently tried to steal my money and emerald card put a block on the card from adding funds or anything rendering it useless. So I had to beg for a new card and card number. Also just about everytime I used this card I had a problem and had to call customer service. Constant PIN number changes and problems. Basically you dont want the headache of this card. There are much better prepaid options.

Amberamberamber3232 about Emerald Card - H&R Block, v3.3